Herefordshire Council · Awarded contract

Awarded

Provision of Technology Enabled Care Service (TECS) in Herefordshire

Awarded 18 Feb 2025

View live tenders

Awarded18 Feb 2025

Value£2,500,000.00

SupplierNRS Healthcare

AgencyHerefordshire Council

RegionWest Midlands

CategoryHealth & Medical

Expires in 5mo2y 1mo term, 81% elapsed

Awarded 18 Feb 2025Expires 30 Mar 2027

About

Herefordshire Council awarded a contract to NRS Healthcare for the provision of the Technology Enabled Care Service (TECS) to residents across the county.

The service includes sourcing and purchasing equipment, delivery and installation, collection, cleaning and recycling, service, maintenance and repairs, storage, and proactive and reactive call monitoring via a digital Alarm Receiving Centre.

The supplier must have appropriate IT infrastructure, including a fully operational digital Alarm Receiving Centre with AI-based capabilities, multiple system and device interoperability, and a seamless IT platform for online equipment ordering, order tracking, records management, and logistics planning.

The contract value is AUD 2,500,000, and the service commenced on 1 April 2025 for a period of two years until 31 March 2027, with an option to extend for up to three years.

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Provision of Technology Enabled Care Service (TECS) in Herefordshire

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