Provision of SMS and Email Revenue Collection Multi-Channel Communications for Bristol City Council
Bristol City Council · Awarded contract
AwardedProvision of SMS and Email Revenue Collection Multi-Channel Communications for Bristol City Council
Awarded 01 Jul 2026
Awarded01 Jul 2026
Value£20,000.00
SupplierTelsolutions Ltd
AgencyBristol City Council
RegionSouth West
CategoryIT & Software
Expires in 8mo12mo term, 35% elapsed
Awarded 1 July 2026Expires 30 June 2027
About
Bristol City Council awarded a contract to Telsolutions Ltd for the provision of SMS and email revenue collection outbound multi-channel communications.
The contract enables the Council to conduct multi-channel communication campaigns for all debt types, linking to existing webforms to notify citizens of changes in circumstances, apply for discounts or exemptions, or make payment arrangements.
Citizens can self-identify a need for money and/or debt advice, allowing the service to follow up where necessary.
The contract was awarded via a direct award under the PA 2023 procurement regime, with a value of £20,000.
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Provision of SMS and Email Revenue Collection Multi-Channel Communications for Bristol City Council
Won by Telsolutions Ltd · Bristol City Council
£20Kawarded
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