Breckland District Council · Awarded contract
Awarded

Automated Messaging Service for Five East Anglian Councils

Awarded 01 Feb 2025

View live tenders
Awarded01 Feb 2025
Value£0.00
RegionEast of England
CategoryIT & Software
Expires in 3mo1y 12mo term, 88% elapsed
Awarded 1 Feb 2025Expires 31 Jan 2027

Breckland District Council awarded a contract to Telsolutions Ltd for the provision of an automated messaging service for five councils.

The service supports a rolling programme to replace traditional letters with multi-channel message solutions within a Revenues and Benefits partnership across East Anglia, primarily to enhance revenue collection by issuing reminders throughout the recovery cycle and to support customer engagement programmes including customer satisfaction.

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