Provision of MASCOT Telecare Call Handling System to London Borough of Merton
Awarded 31 Aug 2015
About
London Borough of Merton awarded a contract to Verklizan Ltd for the provision of a platform with software, IT, and telephony components to route, record, and process calls for the MASCOT Telecare service.
The system includes management reporting to monitor service effectiveness and supports telecare, lone worker, and Telehealth management for nearly 2,000 people, as well as out-of-hours services.
The contract value is £115,239, with an initial term of 3 years from 1 September 2015 and an optional extension of up to 2 years.
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