Provision of Interim Primary Care for Asylum Seekers at Chiswick PCN

About

NHS North West London Integrated Care Board awarded a contract to Chiswick Health Practice for the provision of asylum seeker interim primary care provision for a period of 4 months, valued at AUD 32,500.

The service was implemented to address additional clinical and administrative pressures on general practices near asylum seeker hotels, given the complex care needs and high throughput of this patient population.

The aims included reducing minor illness attendances at Accident and Emergency/Urgent Treatment Centres, reducing burden on Primary Care services in GMS delivery, improving patient access to community services, improving patient choice and experience, providing clarity regarding activity to inform ongoing commissioning needs, providing an equitable, patient-focused and easily accessible service, providing clear pathways for care management for this vulnerable cohort, and promoting self-care techniques and preventative measures to improve health and wellbeing.