Hertfordshire County Council · Awarded contract
Awarded

Provision of HR Query and Case Management System to Hertfordshire County Council

Awarded 31 Mar 2024

View live tenders
Awarded31 Mar 2024
Value£241,087.00
RegionEast of England
CategoryIT & Software
Ended 7mo ago1y 12mo term
Awarded 31 Mar 2024Expired 30 Mar 2026

Hertfordshire County Council awarded a contract to SUNRISE SOFTWARE LIMITED for the provision of a system to manage HR queries and HR cases.

The system enables workflow between HR teams, provides self-service access for raising queries, and replaces email-based processes.

It supports approximately 2,500 monthly HR payroll queries, 1,000 monthly HR advisory queries, and 40 monthly escalated HR cases, with tracking of case durations.

The contract value is £241,087.

The award was made without prior publication under Regulation 32(2)(b)(ii) of the Public Contract Regulations 2015 due to absence of competition for technical reasons.

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