Provision of GDPR-Compliant SaaS Complaints Database for Ministry of Justice
Ministry of Justice · Awarded contract
AwardedProvision of GDPR-Compliant SaaS Complaints Database for Ministry of Justice
Awarded 29 Sep 2022
Awarded29 Sep 2022
Value£151,300.00
SupplierCivica UK Limited
AgencyMinistry of Justice
RegionUnited Kingdom
CategoryIT & Software
Ended 2y 1mo ago2y term
Awarded 29 Sept 2022Expired 28 Sept 2024
About
Ministry of Justice awarded a contract to Civica UK Limited for a SaaS complaints handling, case reporting, and workflow solution to replace an existing complaints database that was not GDPR-compliant and could not be technically supported internally.
The procurement competition was conducted via a G-Cloud 12 keyword search, which identified two services, both provided by Civica.
The contract value is AUD 151,300, covering a two-year service period with an option for an additional two years, subject to review at 18 months.
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Provision of GDPR-Compliant SaaS Complaints Database for Ministry of Justice
Won by Civica UK Limited · Ministry of Justice
£151Kawarded
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
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