Luton Council · Awarded contract

Awarded

Provision of Carers Digital Support Service via G-Cloud 14

Awarded 01 Apr 2026

View live tenders

Awarded01 Apr 2026

Value£175,525.00

SupplierMobilise Care Ltd

AgencyLuton Council

RegionEast of England

CategoryIT & Software

Expires in 2y 6mo3y 1mo term, 19% elapsed

Awarded 1 Apr 2026Expires 30 Apr 2029

About

Luton Council awarded a contract to Mobilise Care Ltd for a carers digital support service offering 24/7, 365 days per year, personalised support via live chat, benefits tools, coaching, peer forums, geo-targeted carer engagement campaigns, in-borough tailored newsletter and locally branded web content.

The service is mobile-first, translated, and accessible without registration, reaching hidden carers and enabling preventative support.

The contract was awarded via a direct award through the G-Cloud 14 framework, jointly commissioned in partnership with Central Bedfordshire, Bedfordshire boroughs and BLMK ICB to access a discounted rate, with Bedford Borough Council leading on the procurement and contracting process.

The contract value is AUD 175,525.

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