Birmingham City Council · Awarded contract
Awarded

Provision of Advocacy Services for Birmingham City Council

Awarded 01 Apr 2022

View live tenders
Awarded01 Apr 2022
Value£9,800,000.00
SupplierPOhWER
RegionWest Midlands
CategoryPublic Services & Welfare
Expires in 5mo5y term, 92% elapsed
Awarded 1 Apr 2022Expires 31 Mar 2027

Birmingham City Council awarded a contract to POhWER for the provision of advocacy services.

The service offers a single point of access to all advocacy services, with triage to statutory services for eligible clients.

The provider is responsible for a referral process that captures necessary information and provides feedback to referring agencies, including referrals from the Local Authority, NHS Trust, CCG, and self-referrals.

The provider must proactively reduce barriers to access, work flexibly, and engage with key stakeholders.

The service operates on principles including a unified case management system to track advocacy hours, diversity competence, local service expertise, and partnership working.

The contract is for 5 years with an option to extend for up to 2 additional years, awarded to a single provider.

TUPE may apply.

The contract value is £9,800,000.

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