Plymouth City Council · Awarded contract
Awarded

Personal Safety and Conflict Resolution Training for Plymouth City Council Employees

Awarded 14 Nov 2022

View live tenders
Awarded14 Nov 2022
Value£24,100.00
RegionUnited Kingdom
CategoryEducation & Training
Ended 2y 12mo ago12mo term
Awarded 14 Nov 2022Expired 13 Nov 2023

Plymouth City Council awarded a contract to IKON Training Ltd for personal safety and conflict resolution training.

The contract covered 6 courses of conflict resolution for 192 employees who have close face-to-face contact with customers, some of whom may be upset, verbally aggressive, or potentially violent, and 20 courses of conflict resolution for 320 employees who may find themselves in telephone contact or face-to-face with customers exhibiting similar behaviors.

The contract value was £24,100.

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