PCI QSA Specialist Review of DWP Contact Centres' Payment Card Processes
Awarded 10 Jul 2018
About
Department for Work and Pensions awarded a contract to Lucid Support Solutions Ltd for a PCI QSA Specialist to review DWP Contact Centres and the payment card processes taken from customers over the phone.
The review assessed whether current practices were compliant with PCI Compliance Standards and identified areas for improvement, resulting in a report of the specialist's findings.
The contract ran from 11/07/18 to 10/10/18 and was valued at £22,000.
The specialist worked with DWP staff members involved in the project.
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