NHS Friends and Family Test and Survey Services Extension for Walsall Healthcare NHS Trust
Walsall Healthcare NHS Trust · Awarded contract
AwardedNHS Friends and Family Test and Survey Services Extension for Walsall Healthcare NHS Trust
Awarded 30 Jun 2024
Awarded30 Jun 2024
Value£53,615.27
RegionUnited Kingdom
CategoryHealth & Medical
Ended 1y 4mo ago12mo term
Awarded 30 June 2024Expired 29 June 2025
About
Walsall Healthcare NHS Trust awarded a contract to Healthcare Communications (an IMIMobile Company) for a 12-month extension (Year 2) of the NHS Friends and Family Test and other surveys.
The contract, valued at £53,615.27, was awarded via direct award under SBS10175.
The services included the implementation of bespoke surveys to gather performance feedback over a dedicated period, enabling forensic analysis of issues at a local level.
Surveys were conducted through online, paper, SMS, or IVM channels, with real-time web-based reporting delivered at trust, departmental, or local levels.
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Other similar contracts12
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Award of NHS Friends and Family Test and Other Surveys to Healthcare Communications UK LtdHealth & MedicalHealthcare Communications UK Ltd
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Provision of Patient Communication and Engagement Solutions to Walsall Healthcare NHS TrustHealth & MedicalHealthcare Communications (an IMIMobile Company)
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Appointment of Healthcare Communications Ltd to Supply Friends and Family Test Patient Feedback System to The Royal Marsden NHS Foundation TrustHealth & MedicalHealthcare Communications Ltd
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Provision of Patient Friends and Family Test Solution to United Lincolnshire Hospitals NHS TrustHealth & MedicalHealthcare Communications
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NHS Friends and Family Test and Survey Services Extension for Walsall Healthcare NHS Trust
Won by Healthcare Communications (an IMIMobile Company) · Walsall Healthcare NHS Trust
£54Kawarded
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Patient Experience and Friends and Family Test (FFT) Platform – Hampshire and Isle of Wight Healthcare NHS Foundation TrustIT & Software · Closes 9 Nov 2026
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