Licensing and Support Services for Finance Systems at the Equality and Human Rights Commission
Awarded 21 May 2020
About
The Equality and Human Rights Commission awarded a contract to Touchstone FMS Limited for licensing and support services for its finance systems.
The contract, valued at AUD 318,224.52, includes software training, best practice advice and guidance on upgrading and patching, sourcing software patches, and providing timely notifications regarding systems' maintenance.
Support extends to the Commission's in-house ICT Service Desk as second and third line support, involving contact with the IT department and Finance department users.
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