Water Services Regulation Authority (Ofwat) · Awarded contract

Awarded

Legal Consultancy on Protecting Customer Credit in Retail Exit

Awarded 11 Sep 2019

View live tenders

Awarded11 Sep 2019

Value£29,760.00

SupplierShepherd and Wedderburn LLP

AgencyWater Services Regulation Authority (Ofwat)

RegionWest Midlands

CategoryConsultancy & Legal

Ended 6y 11mo ago3mo term

Awarded 11 Sept 2019Expired 23 Dec 2019

About

Water Services Regulation Authority (Ofwat) awarded a contract to Shepherd and Wedderburn LLP for legal consultancy to protect customer credit in the event of a disorderly retail exit.

The project involved gathering options for protecting customers' monies, assessing mechanisms for retailers to recover reasonable costs of honouring credit balances when taking over supply of affected customers, and recommending the most effective options, including any legal or regulatory changes.

The scope included benchmarking against other regulators such as the Water Industry Commission for Scotland, Ofgem, the FCA, and the CAA, and evaluating costs, risks, and feasibility for incoming retailers.

The contract value was AUD 29,760.

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