Ivanti HEAT Support Renewal for MCA IT Service Desk
MCA - Maritime and Coastguard Agency · Awarded contract
AwardedIvanti HEAT Support Renewal for MCA IT Service Desk
Awarded 31 Mar 2021
Awarded31 Mar 2021
Value£18,803.00
SupplierCTMS Service Management Ltd
RegionSouth East
CategoryIT & Software
Ended 4y 7mo ago12mo term
Awarded 31 Mar 2021Expired 29 Mar 2022
About
MCA - Maritime and Coastguard Agency awarded a contract to CTMS Service Management Ltd for the renewal of Ivanti HEAT support.
HEAT is the core IT service desk application used to log, monitor, and manage IT support calls, manage hardware assets, and generate analytical reports for the Configuration team.
The contract, valued at AUD 18,803, was procured via a single tender action.
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Ivanti HEAT Support Renewal for MCA IT Service Desk
Won by CTMS Service Management Ltd · MCA - Maritime and Coastguard Agency
£19Kawarded
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Servicing, Maintenance and Repair of HVAC Systems in East Renfrewshire Council Non‑Domestic Properties (MTC 2027–2029)Energy & Environment · Closes 12 Nov 2026
HVAC Maintenance and 24/7 Reactive Repairs for East Renfrewshire Council Commercial Properties (2027–2029)Energy & Environment · Closes 12 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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