Integrated Tenant Experience Development Services for Bristol City Council's Housing System Migration
Bristol City Council · Awarded contract
AwardedIntegrated Tenant Experience Development Services for Bristol City Council's Housing System Migration
Awarded 13 Mar 2017
Awarded13 Mar 2017
Value£720,000.00
SupplierPFI Knowledge Solutions Ltd
AgencyBristol City Council
RegionSouth West
CategoryIT & Software
Ended 7y 8mo ago1y 12mo term
Awarded 13 Mar 2017Expired 12 Mar 2019
About
Bristol City Council awarded a contract to PFI Knowledge Solutions Ltd for integrated tenant experience development services to support the council's migration from the legacy Northgate OHMS housing system to Civica CX by May 2017.
The project involved re-integrating tenant rent account and repairs digital services using Liferay, improving existing services and creating new ones with a focus on user-centred design.
The supplier augmented the council's limited in-house capacity to deliver as much of the development backlog as possible while maintaining quality and optimal velocity as capacity scaled up.
The contract value was AUD 720,000.
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Integrated Tenant Experience Development Services for Bristol City Council's Housing System Migration
Won by PFI Knowledge Solutions Ltd · Bristol City Council
£720Kawarded
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Integrated Housing Management System for ForHousing — Tenancy, Repairs, Compliance, Rents & CRMIT & Software · Closes 3 Nov 2026
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