Implementation of Unified Digital Health Target Operating Model for Norfolk and Waveney University Hospital Group
Awarded 20 Jul 2025
About
Norfolk and Norwich University Hospitals NHS Foundation Trust awarded a contract to ARCA Resourcing Ltd for the implementation of a unified Digital Target Operating Model (TOM) for the Norfolk and Waveney University Hospital Group (NWUHG), comprising NNUH, JPUH, and QEHKL.
The TOM addresses fragmented service delivery, low digital maturity, skills shortages, and operational inefficiencies across the three Trusts, and underpins key programmes including the Electronic Patient Record (EPR) go-live in March 2026.
The transformation partner will support and supplement implementation of the Digital TOM, enabling foundational change within 6 months, aligned to the T0 phase of the NWUHG delivery roadmap.
The contract is valued at £175,000 and is expected to be delivered over a fixed 6-month period.
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