Awarded

Hosted Skype for Business Unified Communications and Contact Centre with SIP Trunks for Folkestone and Hythe District Council

Awarded 05 Nov 2018

View live tenders
Awarded05 Nov 2018
Value£703,312.25
RegionSouth East
CategoryTelecommunications
Ended 3y ago5y term
Awarded 5 Nov 2018Expired 4 Nov 2023

Folkestone and Hythe District Council awarded a contract to Gamma Telecom Limited for a hosted Skype for Business unified communications solution, including an omni-channel contact centre and SIP trunks, to replace its end-of-life Alcatel system.

The solution supports mobile and flexible working by integrating telephony, video conferencing, and instant messaging, with functionality accessible via laptop, desktop, tablet, or smartphone.

It also enables federation and collaboration with other district and county councils, partner agencies, and suppliers.

The contract was procured via CCS Framework RM1045 Network Services (Lot 10 Integrated Communications) and is valued at £703,312.25.

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