Awarded

Award of Business-Wide Communications and Contact Centre Solution to Gamma Telecom Limited

Awarded 24 Jan 2019

View live tenders
Awarded24 Jan 2019
Value£2,420,000.00
RegionUnited Kingdom
CategoryTelecommunications
Ended 4y 10mo ago3y term
Awarded 24 Jan 2019Expired 23 Jan 2022

THE GUINNESS PARTNERSHIP LIMITED awarded a contract to Gamma Telecom Limited for a business-wide communications and contact centre solution.

The preferred solution for both communications and contact centre is Skype for Business (SfB) based.

The contact centre solution, Anywhere 365, is deeply integrated with Skype and offers omni-channel features such as web chat, way beyond the current system's capability.

The contract value is £2,420,000.

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