Extension of Claims Facilitator Services for GLO Compensation Scheme
Awarded 17 Mar 2023
About
The Department for Business and Trade awarded a contract to Dentons UK and Middle East LLP for the extension of Claims Facilitator Services under the Group Litigation Order (GLO) Compensation Scheme.
The contract, originally let by the Department for Business, Energy and Industrial Strategy (BEIS) in 2023, was transferred to the Department for Business and Trade following a machinery of government change.
The variation extended the contract end date from 30 September 2024 to 31 March 2026, with a contract value of AUD 2,523,120.
Dentons UK and Middle East LLP will facilitate the compensation process between DBT and GLO claimants, providing Alternative Dispute Resolution skills to encourage rapid and fair resolution of claims.
The supplier is responsible for providing supporting administrative staff, an online document upload portal, and their own IT equipment.
Additionally, the supplier will procure an Independent Panel for the assessment of claims, comprising legal, forensic accounting, and retail specialists, as well as a Reviewer (a retired judge or KC) for the appeals process.
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