Enhanced Housing Management Systems for Independent Living Schemes
Merlin Housing Society · Awarded contract
AwardedEnhanced Housing Management Systems for Independent Living Schemes
Awarded 05 Apr 2016
Awarded05 Apr 2016
Value£580,000.00
SupplierAlertacall Limited
AgencyMerlin Housing Society
RegionSouth West
CategoryPublic Services & Welfare
Ended 5y 7mo ago4y 12mo term
Awarded 5 Apr 2016Expired 30 Mar 2021
About
Merlin Housing Society awarded a contract to Alertacall Limited for enhanced housing management systems for Independent Living Schemes, ensuring residents' housing needs are met.
The system, which must be proven housing benefit eligible, enables daily contact to confirm housing needs and property issues, provides an effective escalation process, offers an alternative device for those without a landline, delivers pre-recorded and emergency messages, and is suitable for both Independent Living Schemes and General Needs properties.
The contract value is AUD 580,000 and runs for an initial three years with two optional extensions of 52 weeks each.
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Enhanced Housing Management Systems for Independent Living Schemes
Won by Alertacall Limited · Merlin Housing Society
£580Kawarded
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Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security · Closes 6 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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Est. value£1.2M – £1.8M
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