Digital Transformation of National Insurance Number Service by IBM for DWP
Department for Work and Pensions · Awarded contract
AwardedDigital Transformation of National Insurance Number Service by IBM for DWP
Awarded 31 Mar 2022
Awarded31 Mar 2022
Value£2,200,000.00
SupplierIBM United Kingdom Limited
RegionNorth East
CategoryIT & Software
Ended 3y 7mo ago12mo term
Awarded 31 Mar 2022Expired 30 Mar 2023
About
Department for Work and Pensions awarded a contract to IBM United Kingdom Limited for the digital transformation of the National Insurance Number (NINo) service.
The project addressed the unworkability of face-to-face services during the COVID-19 pandemic and the temporary closure of DWP offices, necessitating an online digital service to ensure the safety of citizens and DWP staff.
The transformation also aimed to ensure parity of service for UK and non-UK residents.
The contract value was AUD 2,200,000.
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Digital Transformation of National Insurance Number Service by IBM for DWP
Won by IBM United Kingdom Limited · Department for Work and Pensions
£2.2Mawarded
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DWP Dynamic Purchasing System for Employment and Health Test & Learn Projects – England, Scotland and Wales (nominal end 23 Feb 2029)Public Services & Welfare · Closes 10 Feb 2029
Support, Maintenance and Development of NICS Identity Assurance (NIDA) and Digital Identity Verification Services – Department of FinanceIT & Software · Closes 20 Nov 2026
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