Digital Front Door Transformation for Stockton-on-Tees Borough Council
Stockton-on-tees Borough Council · Awarded contract
AwardedDigital Front Door Transformation for Stockton-on-Tees Borough Council
Awarded 30 Jun 2025
Ended 4mo ago12mo term
Awarded 30 June 2025Expired 29 June 2026
About
Stockton-on-Tees Borough Council awarded a contract to Channel 3 Consulting for the implementation of digital solutions at the Council's front door, including the Customer Contact Centre and First Contact.
The contract, valued at AUD 289,277, also covers support for the redesign and implementation of new pathways and processes to reduce administration and delays, and the deployment of assistive technology across Adult Social Care as an opt-out model of support to enable more accurate assessment of needs.
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Digital Front Door Transformation for Stockton-on-Tees Borough Council
Won by Channel 3 Consulting · Stockton-on-tees Borough Council
£289Kawarded
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Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical · Closes 27 Nov 2026
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