Customer Satisfaction Surveys Development and Management for Transport for London
Transport for London · Awarded contract
AwardedCustomer Satisfaction Surveys Development and Management for Transport for London
Awarded 16 Sep 2022
Awarded16 Sep 2022
Value£1,425,000.00
SupplierKANTAR PUBLIC UK LIMITED
AgencyTransport for London
RegionLondon
CategoryConsultancy & Legal
Ended 2mo ago4y term
Awarded 16 Sept 2022Expired 16 Sept 2026
About
Transport for London awarded a contract to KANTAR PUBLIC UK LIMITED for the development and management of Transport for London's Customer Satisfaction Surveys.
The contract aimed to deliver greater insight and business improvements to the organisation and strengthen understanding of customers across the TfL network, ensuring customer needs are discussed at the highest levels and considered in all decisions.
A mini competition was competed via the CCS Research and Insights Framework RM6126.
The contract value was AUD 1,425,000.
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Customer Satisfaction Surveys Development and Management for Transport for London
Won by KANTAR PUBLIC UK LIMITED · Transport for London
£1.4Mawarded
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