Highways England · Awarded contract

Awarded

Continuation of Highview Customer Survey for Highways England

Awarded 30 Sep 2021

View live tenders

Awarded30 Sep 2021

Value£199,951.86

SupplierAtkins Jacobs Joint Venture

AgencyHighways England

RegionUnited Kingdom

CategoryConsultancy & Legal

Ended 4y 5mo ago8mo term

Awarded 30 Sept 2021Expired 30 May 2022

About

Highways England awarded a contract to Atkins Jacobs Joint Venture for the continuation of the Highview customer survey, an online survey targeting users of the Strategic Road Network.

The survey involves a minimum sample size of 21,000 respondents per year, with monthly outputs of approximately 300 responses per Highways England region.

The service includes a 15-20 minute monthly online survey with core and flexible questions on journey experiences, questionnaire review and updating, raw data provision for Power BI dashboards, monthly reporting of key indicators, and additional ad-hoc analysis as required.

The contract value is AUD 199,951.86.

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