Consultancy Services for Future Customer Levels of Service on the Strategic Road Network
National Highways · Awarded contract
AwardedConsultancy Services for Future Customer Levels of Service on the Strategic Road Network
Awarded 06 Feb 2024
Awarded06 Feb 2024
Value£249,817.73
SupplierOve Arup & Partners Ltd
AgencyNational Highways
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 1y 7mo ago1y 2mo term
Awarded 6 Feb 2024Expired 30 Mar 2025
About
National Highways awarded a contract to Ove Arup & Partners Ltd for consultancy services to develop and detail the Future Customer Levels of Service (LOS) programme under the Connecting the Country (CTC) initiative.
The contract, valued at £249,817.73, aimed to define and test levels of service for the Strategic Road Network (SRN) based on six of the nine CTC focus areas, aligning with Route Strategy objectives.
The work involved socialising the LOS concept with subject matter experts, testing pilot corridors, and producing a delivery and implementation plan in collaboration with National Highways' Transformation team for executive approval.
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Consultancy Services for Future Customer Levels of Service on the Strategic Road Network
Won by Ove Arup & Partners Ltd · National Highways
£250Kawarded
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