Complainant Feedback Survey for PHSO Service Charter Performance Monitoring

Awarded 09 Apr 2023

View live tenders
Awarded09 Apr 2023
Value£295,050.00
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 7mo ago3y term
Awarded 9 Apr 2023Expired 8 Apr 2026

The Parliamentary and Health Service Ombudsman awarded a contract to Opinion Research Services Limited for a complainant feedback survey to monitor performance against its Service Charter Commitments, which describe the level of service people should experience when dealing with PHSO.

The contract was procured via the PHSO procurement portal (Proactis), with supplier registration through due-north.com, and is valued at AUD 295,050.

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