Award of Welfare Benefit and Debt Advice Services to Birmingham Citizens Advice Bureau, Birmingham Settlement, and Spitfire Advice and Support Services
Awarded 30 Sep 2019
About
Birmingham City Council awarded a contract to Birmingham Citizens Advice Bureau Service Ltd, Birmingham Settlement, and Spitfire Advice and Support Services for the delivery of welfare benefits and debt advice services to citizens of Birmingham.
The contract encompasses face-to-face advice across four geographical areas (North, South, East, West & Central), a citywide telephone advice service, and tribunal representation for welfare benefits with an independent right of appeal.
The contract value is £925,000, with a term of 1.5 years commencing 1 October 2019 and an option to extend for a further year subject to satisfactory performance and budget availability.
TUPE may apply.
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