Scottish Government · Awarded contract

Awarded

Award of SSD Service Desk Manager to Spring Technology Staffing Services Limited

Awarded Unknown

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AwardedNot specified

Value£53,625.00

SupplierSpring Technology Staffing Services Limited

AgencyScottish Government

RegionScotland

CategoryIT & Software

About

Scottish Government awarded a contract to Spring Technology Staffing Services Limited for a Service Desk Manager to manage 1st Line IT support for service users across all Social Security supported infrastructure and software.

The Service Manager is responsible for monitoring, escalating, and proactively reviewing incidents and requests in scope service queues to maintain response and fix SLAs at agreed levels.

The contract value is AUD 53,625.

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