Award of Soft Facilities Management Services to MITIE FM Ltd for Hertfordshire NHS Trusts
Awarded 31 Mar 2021
About
Hertfordshire NHS Procurement awarded a contract to MITIE FM Ltd for soft facilities management services on behalf of Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT).
The contract, valued at £35,000,000, commenced on 1st April 2021 and covers a mixed multi-site, multi-stakeholder portfolio of inpatient, outpatient, and administration areas.
The soft FM service provision includes cleaning, linen and laundry, portering (including security), pest control, and helpdesk/CAFM system.
The procurement aimed to provide services that support diverse core services, deliver value for money, ensure transparent service provision, maintain continuity and consistency across properties, foster a partnership approach, enable collaboration with other FM providers, manage multi-site stakeholder expectations, and offer a flexible service delivery model.
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