Award of Pan-Government Framework Agreement for Contact Centre Services
CROWN COMMERCIAL SERVICE · Awarded contract
AwardedAward of Pan-Government Framework Agreement for Contact Centre Services
Awarded 30 May 2017
Awarded30 May 2017
Value£645,000,000.00
AgencyCROWN COMMERCIAL SERVICE
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 5y 5mo ago4y term
Awarded 30 May 2017Expired 29 May 2021
About
Crown Commercial Service awarded a contract to multiple successful suppliers (listed in the attachment) for a pan-government collaborative framework agreement covering contact centre services.
The framework was divided into two lots: Lot 1 for specialist contact centre consultancy services and Lot 2 for contact centre services.
Suppliers could bid for both lots but were only awarded a place on their preferred lot if successful on both.
The framework duration is four years, with a total value of AUD 645,000,000.
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Award of Pan-Government Framework Agreement for Contact Centre Services
Won by Please find list of successful awarded suppliers under Attachmen · CROWN COMMERCIAL SERVICE
£645.0Mawarded
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Further Competition for Internal Audit and Assurance Services (Lot 1) under RM6310 FrameworkConsultancy & Legal · Closes 3 Nov 2026
Pan-Government Fund Administration and Disbursement Services DPS – Crown Commercial ServiceFinance & Insurance · Closes 27 Nov 2030
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