Award of NHS Continuing Healthcare Information and Advice Service to Ethical Legal Services Ltd
Awarded 01 Dec 2017
About
NHS England awarded a contract to Ethical Legal Services Ltd for the provision of a national information and advice service for patients assessed as having a 'primary health need' and their families under the NHS Continuing Healthcare (CHC) programme.
The service supports individuals with specific conditions, helps them understand complex operational patient pathways, and provides detailed guidance on CHC legislation and guidance.
The contract, valued at £179,355.74, follows a pilot launched in 2015 that saw significant uptake, including 38,000 website visits, 2,200 written guides, 8,500 telephone consultations, and 1,400 written consultations.
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