Central Bedfordshire Council · Awarded contract
Awarded

Award of EDT Contact Centre Contract to Care Quality Services Limited by Central Bedfordshire Council

Awarded 01 Oct 2025

View live tenders
Awarded01 Oct 2025
Value£250,000.00
RegionEast of England
CategoryPublic Services & Welfare
Expires in 11mo1y 12mo term, 55% elapsed
Awarded 1 Oct 2025Expires 30 Sept 2027

Central Bedfordshire Council awarded a contract to Care Quality Services Limited for the EDT Contact Centre.

The contract value is £250,000.

Similar open tenders12

Supported Living Open Framework — East Riding of Yorkshire CouncilPublic Services & Welfare
30 Mar 2033
Continuing Healthcare (CHC) Nursing Home Beds Preferred Provider List – NHS Bedfordshire, Luton & Milton Keynes ICBHealth & Medical
28 Mar 2030
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
Delivery of Community Services for Eastleigh Borough Council (Apr 2027–Mar 2029, optional to Mar 2030, £45,000 p.a.)Public Services & Welfare
23 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Home-based Bespoke Continuing Care Packages for Children and Young People (0–18) – East of EnglandHealth & Medical
16 Nov 2026
Continuing Healthcare (CHC) Nursing Home Beds – Bedfordshire, Luton & Milton Keynes (BLMK ICB) Preferred Provider ListHealth & Medical
28 Mar 2030
Supply and Disposal of Technology-Enabled Care Products – Derby City Council CarelinkHealth & Medical
23 Feb 2029
Barnsley Integrated Carers Support and Prevention Service for Adults (5-year contract)Public Services & Welfare
13 Nov 2026
Plymouth City Council Homecare Light Touch Framework – CQC-Regulated Adult In-Home CareHealth & Medical
20 Nov 2026
Flexible Framework for Adult Care Home Provision in Bath & North East SomersetPublic Services & Welfare
31 Mar 2033
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026

Other similar contracts12

Award of Emergency Duty Team Contact Centre Management to Care Quality Services LimitedPublic Services & WelfareCare Quality Services Limited
$250,000
Award of Contact Centre Services for Supervised Family Time Sessions to East Northants Child Contact ServicesPublic Services & WelfareEast Northants Child Contact Services
$50,000
Employment Support Service Contract Awarded by Central Bedfordshire CouncilPublic Services & WelfareHealth Assured Limited
$82,897.92
Supply of Contact Centre as a Service Platform to Buckinghamshire CouncilIT & Software8x8 UK Limited
$494,035.6
Supply of Electronic Care Monitoring System to Central Bedfordshire CouncilHealth & MedicalAccess UK Ltd.
$960,000
Award of CQC Residential Home Autism-Centred Care Contract by Bedford Borough CouncilHealth & MedicalAutism centred care limited
$200,000
Provision of Amazon Connect Contact Centre by Amazon Web Services EMEA SARL to Central Bedfordshire CouncilIT & SoftwareAmazon Web Services EMEA SARL
$144,000
Award of Bedfordshire Employment & Skills Service Contract to Best Practice People LimitedEducation & TrainingBest Practice People Limited
$133,000
Award of Homecare and Extra Care Services Framework by Central Bedfordshire CouncilPublic Services & Welfare1st Homecare Solutions Ltd,A Caring Company Ltd,APT Care Limited,Beaumont Healthcare Ltd,Bedfordshire Supported Housing Limited,Care Forum (MK) Ltd,Carebank Ltd,Carewatch Care Services Ltd.,Civicare (BHB) Ltd,Creative Support,Diamond Resourcing plc t/as Better Healthcare Services,Eastview Healthcare Services,English Rose Care Ltd,Everycare (MK & Beds) Limited,Firstpoint Homecare,Generix Associates Ltd,Guardian Homecare UK Ltd,Helpers Homecare Limited,HH Care Ltd,Knightingles Healthcare,Luton Training & Mentoring,McCoy Family Ltd t/a Bluebird Care,Midco Care Limited,Nestor Primecare Services ta Allied Healthcare Group Limited,Paladins Care,Precious Homes,Premium Care Solutions Limited,Prime Care Support Ltd,Quality Support Solutions Ltd,Radis Community Care,Rysvil Care Services Ltd,Sagecare Limited,Sevacare UK Ltd,Simply Together Ltd,Surround Care (Luton & South Beds),The Caring Hands,Violets Homecare Services Ltd.,Voyage 1 Limited,WESTMINSTER HOMECARE LTD,ZINNIA CARE LTD
$6,000,000
Award of Extra Care Support Service to Creative Support by Central Bedfordshire CouncilPublic Services & WelfareCreative Support
$656,397
Award of Supported Living and Community Based Support Services Framework Agreement to CareTech Community Services LimitedPublic Services & WelfareCareTech Community Services Limited
$800,000
Supply of Telephony Services to Central Bedfordshire CouncilTelecommunicationsSoftcat plc
$3,804.8

GovMarket

We do the hard work.
You win the work.

We find the tenders, read the documents and track who wins, so your time goes on bids you can win.

–open public services and welfare tenders right now
–new in the last 7 days
–contracts awarded in the last 12 months
7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.