Award of Adult Funeral Services Contract to J&S Funeral Service Ltd by Hertfordshire NHS Procurement

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Hertfordshire NHS Procurement awarded a contract to J&S Funeral Service Ltd for adult funeral services on behalf of West Hertfordshire Hospitals NHS Trust (WHHT).

The contract, valued at £250,000, covers funeral services for deceased individuals aged 12 years or over.

The services must be performed in accordance with the Code of Practice of the National Association of Funeral Directors (NAFD), including basic cremations and burials as instructed by WHHT, conducted with professionalism, punctuality, decency, decorum, and respect for diverse cultures.

Contractors' staff are expected to have received specific training and adhere to an appropriate dress code.

All funeral arrangements must comply with the requirements of the Trust, patient, and relatives, with changes to agreed arrangements communicated to WHHT's bereavement services or nominated location at least 72 hours before the funeral.

Funeral directors must ensure that clients and the Trust understand the range of services, prices, and known disbursements, such as fees paid to Ministers of Religion, Civil Celebrants, Cemetery or Crematorium fees.

The contractor must ensure appropriate certificates are issued and all documentation, including correct identity of the deceased, is completed before a funeral.