Accreditation of DVLA Market Research and Customer Insight Function by The Market Research Society
Awarded 30 Apr 2015
About
The Driver & Vehicle Licensing Agency awarded a contract to The Market Research Society for the accreditation of its market research and customer insight function.
The contract covered support for staff in understanding industry standards, recognition of the customer insight function as meeting those standards, and confirmation to customers of this compliance.
It also provided access to standards, professional advice, and individual membership with access to customer insight materials and standards.
The contract value was £7,000.
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