Tender: Tamar Bridge Toll Collection and Plaza Cleaning Services Contract – Plymouth/Cornwall

About

Tamar Crossings and Cornwall Council are seeking a supplier to deliver a replacement toll collection service at Tamar Bridge, including staffed presence in each of the five mixed-mode toll lanes, support for two automated lanes, and provision of office and rest facility cleaning; tolls are collected one-way after crossing from the plaza on the eastern (Plymouth) side of the river. The current contract expires 31 March 2027 and the new contract will have an initial three-year term with optional extensions up to a maximum of eight years; the service operates 24/7/365 and the Authority has set a maximum available budget of £944,671 for the initial year, with an estimated total value over the maximum term of £8,350,221 (without VAT and including an allowance for compound indexation). The contract includes an annual inflation adjustment mechanism from the first anniversary (50% linked to National Living Wage changes and 50% to Consumer Price Index) and notes that TUPE may apply; the Authorities also reserve the right to require changes to the services with corresponding agreed contract price variations.