Tender: Support at Home Lead Provider Services – Hertfordshire County Council (11 Lots)

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Hertfordshire County Council is seeking a supplier for the Provision of Support at Home Lead Provider Services to deliver home-based social care for people who meet Care Act eligibility following a Connected Lives assessment by the Council’s care management team; services are delivered in an enabling manner and may be chargeable after financial assessment. The service is commissioned via a two-tier model in which the Lead Provider is referred all Support at Home packages in their district and, where the Lead Provider cannot support, the remainder of the market is provided through the Council’s Support at Home Spot Provider Framework. There will be one Lead Provider per lot area, the procurement is divided into 11 lots aligned to unitary authority boundaries (Central 1 Welwyn Hatfield; Central 2 Stevenage; East Brox 1 Broxbourne; East Brox 2 East Herts; SW 1 Three Rivers; SW 2 Watford; SW 3 Hertsmere; West 1 Dacorum West; West 2 Dacorum East; West 3 St Albans South; West 4 St Albans North, Harpenden & Villages) and a single provider may be awarded a maximum of four Support at Home lots under each contract type. This is an open procurement: organisations must express interest and opt in to access full procurement documents in the e-tendering system, and completed tenders must be submitted by 12 noon on 8 October 2026; contracts resulting from this process will be executed as a deed, TUPE employee liability information is provided and must be kept confidential and handled in accordance with data protection legislation, and contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access the opportunity visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home