Sandwell Metropolitan Borough Council · Find a Tender

Closed

Tender: Social Media Management Platform – Sandwell Metropolitan Borough Council (Ref SMBC 26061)

Released about 1 month ago

Closed12 Oct 2026

Est. valueEstimate£8K to £65K

LocationUnited Kingdom

AgencySandwell Metropolitan Borough Council

SourceFind a Tender

CategoryIT & Software

Submissions closedClosed Mon, 12 Oct 2026

About

Sandwell Metropolitan Borough Council is seeking a social media management platform to support its Communications team in monitoring trending audiences and topics, proactively listening for reputational issues and risks, planning and measuring content and campaigns, accessing marketing reports and analytics beyond native platforms, testing messaging to understand what resonates, and analysing data to inform strategic decisions and identify revenue opportunities; the platform should also enable social media data to be joined with other customer service channels to provide a holistic view of customer feedback and satisfaction in support of the council’s Customer Journey programme. Closing date: 13th October 2026 at 15:00hrs.

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Sandwell Metropolitan Borough Council

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