Tender: Occupational Health and 24/7 Employee Assistance Programme for City of Wolverhampton Council (from October 2026)

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City of Wolverhampton Council is seeking a supplier for an Occupational Health service and a 24/7, 365-day Employee Assistance Programme to support its workforce of approximately 4,400 employees from October 2026. The provision must support compliance with the Health and Safety at Work Act 1974 and the Equality Act 2010, delivering prevention, early intervention and rehabilitation to protect employee health, enable reasonable adjustments and promote workplace equality. The Occupational Health service must provide high-quality clinical assessments including pre-employment checks, management referrals (nurse or physician led), medical ill-health retirement assessments and health surveillance (noise, respiratory, Hand Arm Vibration (HAVs), driving, skin, night working, etc.). The EAP must provide a confidential counselling and information service available 24/7 with counsellors who are BACP-accredited registered providers (or equivalent). The procurement will follow an open, above-threshold procedure under the Procurement Act 2023, designated light touch under sections 9 and 10, and will include a voluntary standstill period of eight working days under Section 51; the contract may be utilised by other contracting authorities (including listed schools, academies and tenant management organisations) under SLAs, with the Council managing the contract, raising orders and paying invoices and the list of third-party organisations subject to annual change by deed of variation.