CWC25178 - Employee Health and Wellbeing Service

About

The procurement procedure was an open, above threshold procedure in accordance with the Procurement Act 2023 (PA23) and is designated light touch in accordance with section 9 of PA23.

City of Wolverhampton Council has procured a professional service supplier for the provision of an Occupational Health service and Employee Assistance Programme from October 2026 for its workforce of approximately 4,500 employees.

The proposed provision will ensure continued compliance with key legal obligations under the Health and Safety at Work Act 1974 and the Equality Act 2010.

It will provide a structured framework for prevention, early intervention, and rehabilitation, supporting safe working practices and reducing health-related risks; supporting the Council to meet its duty of care to protect employee health and safety, make reasonable adjustments for those with disabilities and promote equality in the workplace.

Occupational Health: this service engages with a professional service supplier for the provision of an Occupational Health Service (OH).

The service will deliver a high quality, clinical service that will support the Council to undertake health assessments such as (but not limited to); pre-employment checks, management referrals (nurse or physician lead), medical ill-health retirement assessments and health surveillance (noise, respiratory, Hand Arm Vibration (HAVs), driving, skin, night working etc).

Employee Assistance Programme (EAP): this service will implement a 24/7, 365 days a year Employee Assistance Programme (EAP) to provide a confidential counselling and information service to assist employees with personal or work-related problems that may be affecting health, wellbeing and/or performance.

Counsellors delivering this service will be a BACP-accredited registered providers or equivalent (or equivalent accreditation).

This contract may be utilised by other Contracting Authorities (public sector bodies) that have an agreement with the Council through a Service Level Agreement (SLA).

These may include but are not limited to schools, academies and tenant management organisations (as listed below).

Services will be provided to Service Users in these Contracting Authorities; however, the Contract will continue to be managed by the Council.

Orders will be raised and invoices paid by the City of Wolverhampton Council.

The list of Third-Party Organisations will be subject to change throughout the duration of the Contract and will be notified to the provider via a deed of Variation, annually.

The existing list of known contracting authorities (via agreed SLA) are appended to the contract - Annex 1 - which are subject to change prior to initial contract execution.

List of Schools, Academies and Tenant Management Organisations with SLAs.

Academy - Kingswood Academy Trust Academy - Manor MAT - Brindley Heath - East Park Academy - Foley Infant School - Foxyards Primary School - Hateley Heath Primary School - Hill Avenue Primary School - Manor Primary School - St Alban's Church of England Primary School - St Thomas' Church Academy - Secondary - Wood Green School (Sandwell) Academy - Wulfruna - Fallings Park Primary School - Merridale Primary School Academy Maintained - Westacre Infant School Infant Maintained - Christ Church (C of E) Infant and Nursery School Junior Maintained - Christ Church (C of E) Junior School Nursery Maintained - Bushbury Nursery School - Windsor Nursery School Primary Maintained - Bilston Church of England Primary School - Bushbury Hill Primary School - Claregate Primary School - Eastfield Primary School - Graiseley Primary School - Long Knowle Primary School - Loxdale Primary School - Rakegate Primary School - St Luke's Church of England Aided Primary school - St Paul's Church of England School (Aided) - Stow Heath Primary School - Stowlawn Primary School - Whitgreave Primary School - Wilkinson Primary School - Wodensfield Primary School - Wood End Primary School Secondary Maintained - Colton Hills School - St Matthias School Special Maintained - Green Park School Tenant Management Organisation - Bushbury Hill Estate Management Board - Dovecotes TMO - New Park Village TMO List of all Schools, Academies and Tenant Management Organisations in Wolverhampton, which may utilise the contract over the course of its duration (subject to signing of SLA): Nursery Schools - Ashmore Park Nursery School - Bilston Nursery School - Bushbury Nursery School - Eastfield Nursery School - Low Hill Nursery School - Phoenix Nursery School - Windsor Nursery Infant Schools - Christ Church (Church of England) Infant School and Nursery - Westacre Infant School Junior Schools - Christ Church, Church of England Junior School - Uplands Junior School Primary Schools - Bantock Primary School - Berrybrook Primary School - Bilston Church of England Primary School - Bushbury Hill Primary School - Bushbury Lane Academy - Castlecroft Primary School - Claregate Primary School - Corpus Christi Catholic Primary Academy - D'Eyncourt Primary School - Dovecotes Primary School - Dunstall Hill Primary School - East Park Academy - Eastfield Primary School - Edward the Elder Primary School - Elston Hall Primary School - Fallings Park Primary School - Field View Primary School - Goldthorn Park Primary School - Graiseley Primary School - Grove Primary School - Hill Avenue Academy - Holy Rosary Catholic Primary Academy - Holy Trinity Catholic Primary School - Lanesfield Primary School - Long Knowle Primary School - Loxdale Primary School - Manor Primary School - Merridale Primary School - Nishkam Primary School Wolverhampton - Northwood Park Primary School - Oak Meadow Primary School - Palmers Cross Primary School - Parkfield Primary School - Perry Hall Primary School - Rakegate Primary School - Springdale Primary School - Spring Vale Primary School - SS Mary and John's Catholic Primary Academy - SS Peter and Paul Catholic Primary Academy and Nursery - St Alban's C of E Academy - St Andrew's Church of England Primary School - St Anthony's Catholic Primary Academy - St Bartholomew's Church of England Primary School - St Jude's Church of England St Luke's Church of England (Aided) Primary School - St Martin's Church of England Primary School - St Mary's Catholic Primary Academy - St Michael's Catholic Primary Academy and Nursery - St Michael's Church of England Aided Primary School - St Patrick's Catholic Primary Academy - St Paul's Church of England Aided Primary School - St Stephen's Church of England Primary School - St Teresa's Catholic Primary Academy - St Thomas' Church of England Primary Academy - Stow Heath Primary School - Stowlawn Primary School - The Royal School Wolverhampton - Trinity Church of England Primary Academy - Villiers Primary School - Warstones Primary School - Wednesfield Technology Primary - West Park Primary School - Whitgreave Primary School - Wilkinson Primary School - Woden Primary School - Woodfield Primary School - Wood End Primary School - Woodthorne Primary School - Wodensfield Primary School Secondary Schools - Aldersley High School - Colton Hills Community School - Coppice Performing Arts School - Heath Park- Highfields School - Moreton School- Moseley Park - Ormiston NEW Academy - Ormiston SWB Academy - Our Lady and St Chad Catholic Academy - S.

Peter's Collegiate Academy - Smestow Academy - St Edmund's Catholic Academy - St Matthias School - St Regis C of E Academy - The Khalsa Academy Wolverhampton - The Royal School Wolverhampton - Thomas Telford University Technical College - Wednesfield Academy - Wolverhampton Girls' High School Special Schools - Broadmeadow Special School - Green Park School - Penn Fields School - Penn Hall School - Pine Green Academy - Tettenhall Wood School - Westcroft School - Wolverhampton Vocational Training Centre Pupil Referral Centres - Kairos Academy (KS3), part of The Black country Alternative Provision - Evergreen Academy - Kairos Academy (KS4), part of The Black country Alternative Provision - Vireo Academy, part of The Black country Alternative Provision Tenant Management Organisation - Bushbury Hill Estate Management Board - Dovecotes TMO - New Park Village TM