Tender: National Rail British Sign Language Customer Information Service for Digital, Station and Onboard Displays

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RDG is seeking a supplier for a National Rail British Sign Language (BSL) solution that can consume approved industry data sources, process them and provide a BSL translation that users can display on digital channels, station screens and onboard screens. The contract is for one year with the intention to extend for a further two years (1+1) subject to funding confirmation, and the contract value covers both CapEx and OpEx. RDG is aiming to have the solution in place for implementation on National Rail Enquiries channels by 30 September 2027; bidders must state whether this timeline is suitable. The contract end will be dictated by the project go-live date and is therefore subject to change.