Tender: Islington Homeless Outreach Service — Night & Early Morning Rough Sleeping Outreach

About

Islington Council is seeking a supplier for a Homeless Outreach Service to locate and support people rough sleeping in the London Borough of Islington. The service will operate at unsocial hours, including early morning and late night shifts, acting as the first point of contact for those rough sleeping and finding individuals via StreetLink referrals, partner notifications and intelligence-led outreach. The provider should have experience delivering street outreach services in London and will deliver rapid response work to reduce and shorten episodes of rough sleeping, support access to emergency and longer-term accommodation, conduct welfare checks for those resistant to support, provide case management with an allocated lead outreach worker, and work closely with council specialist staff and wider partners (including joint shifts). The service will also address encampments and hotspot areas with the Street Population Manager and Community Safety Team, support community engagement, take part in bi-monthly and annual street counts, follow severe weather protocols to help ensure no one dies on the streets, maintain up-to-date CHAIN records, and submit monthly and quarterly reports. This provision supports the Council’s Homelessness Prevention and Rough Sleeping Strategy 2024–2029, the Islington Together 2030 Plan, and the Government’s national plan to end homelessness.