Tender: Fully Managed Vehicle Recovery Scheme for Gwent, South Wales and Dyfed Powys Police

About

The Police and Crime Commissioners for Gwent, South Wales and Dyfed Powys are seeking a supplier for a fully managed Vehicle Recovery Scheme to operate across the three Forces. The scheme will be administered collaboratively by a Vehicle Recovery Scheme (VRS) Unit to improve interoperability and sustainability, with a VRS Unit Manager acting as the single point of contact for day-to-day liaison and management. The contract requires shared access and reporting of activity, performance, response times and complaint information to support operational policing and service improvements, with each Force operating to its own boundaries and each requiring a separate ELVIS instance to record Force transactions and reporting; each Police and Crime Commissioner will be a distinct contracting authority under the agreement.