Award of Fully Managed Vehicle Recovery Scheme to GRG Public Resources Limited
Awarded 31 May 2020
About
Cheshire Constabulary on behalf of the Police and Crime Commissioner for Cheshire awarded a contract to GRG Public Resources Limited for a fully managed vehicle recovery scheme.
The service includes call handling, a managed network of approved vehicle recovery operators, roadside breakdown and recovery services, a single disposal process, complaint and dispute resolution with legal support, and consolidated invoicing.
Cheshire Fire Authority/Cheshire Fire & Rescue Service will also utilise the contract for recovery of fire appliances/fire vehicles, with a historically small volume of 3-5 recoveries per year.
The contractor is responsible for engaging recovery operators who must be PAS43 certified.
The scheme covers the area served by Cheshire Constabulary and Cheshire Fire and Rescue Service, encompassing the four unitary authorities of Cheshire West & Chester, Cheshire East, Halton & Warrington, including motorway, trunk roads, 'A' roads, and other road classifications in urban and rural settings.
The Police and Crime Commissioner requires a sustainable scheme where recovery operators are either assigned to specific geographic areas (linked to beat codes) or deployed using a 'best time to incident' system.
The contractor must also arrange for a single organisation to handle collection and disposal of vehicles for auction, scrapping, breaking, or crushing, as well as end-of-life vehicles and property disposal.
The contractor will work with the PCC to implement best practice solutions or NPCC requirements.
In the period October 2018 - September 2019, circa 7500 incidents were dealt with through the scheme.
The contract value is £600,000.
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