Tender: Fully Managed Accounts Payable Service – London Borough of Hounslow & Lampton Group

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The London Borough of Hounslow is seeking a supplier for a fully managed Accounts Payable service for the council and its trading company, Lampton Group. The contract covers a fully managed accounts payable service including customer service and resolution of accounts payable queries, processing of BACS payment runs, assistance with system upgrades, changes and testing, mobilisation and implementation, ongoing service improvement, cost savings and benchmarking, and exit and transition management support. The specification also includes optional services for urgent payments and Direct Debit collection services that the Authority may activate at its sole discretion. The contract is anticipated to start in February 2027 for mobilisation and implementation, with a fixed service go-live date of 1 October 2027; the initial term ends 30 September 2032 and the Authority may extend the contract twice by 12 months each to a maximum of 30 September 2034.