Tender: Flexible Benefits and Employee Recognition Platforms for National Energy System Operator (NESO)

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National Energy System Operator (NESO) is seeking supplier(s) to provide, implement and manage digital employee experience solutions that support colleague wellbeing, engagement, recognition and reward. NESO separated from National Grid in October 2024 and inherited flexible benefit and recognition services supported by brokerage and a platform. The procurement is divided into two lots: Lot 1 - Employee Flexible Benefits Platform Solution and Brokering Services; Lot 2 - Employee Recognition Platform Solution and Services, and NESO may award one supplier per lot or a single supplier for both lots. The successful supplier(s) must deliver secure, user-friendly, mobile-enabled platforms that provide an exceptional colleague experience while supporting NESO's strategic objectives, organisational culture, employee value proposition and future workforce requirements. NESO currently employs approximately 2,500 colleagues across the UK, comprising predominantly operational employees, office-based support and corporate functions, with employees located across multiple operational sites and office locations, one monthly payroll, and a benefits year running from 1 December to 30 November, so solutions must be accessible, inclusive and engaging for a geographically dispersed and diverse workforce.