Tender: External Provider Required for Older Adults Day-Opportunity & Community Hub Service — Basingstoke

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Hampshire County Council is seeking a supplier to deliver and further develop the Older Adults’ Day-Opportunity and Community Hub Service (DoCH) in Basingstoke from the end of 2026. The building-based DoCH offers enablement, care and support for vulnerable older adults and unpaid carers, specialising in support for people with dementia and acting as a one-stop shop to connect users with local services through partnership working. The service must provide meaningful activities that meet assessed social care needs, build confidence, promote independence, support mobility and falls prevention, prevent social isolation and enable carer respite. The contract is estimated up to £5,475,892.74 over eight years (Year 1: up to £582,240.18; Year 2: up to £605,529.79; Year 3: up to £629,750.98; Year 4: up to £654,941.02; Year 5: up to £681,138.66; Year 6: up to £708,384.20; Year 7: up to £736,719.57; Year 8: up to £766,188.30). Hampshire County Council will cover direct redundancy costs for TUPE-transferred staff arising from lawfully undertaken activities in the first year up to a maximum of £85,000 and may reimburse the provider for reasonable evidenced transfer and set-up expenditure up to £41,500 (including first-year transport, rent, IT and transformation costs). The advertised contract commencement date of 18 January 2027 is approximate and the Council will work with the successful provider on a mobilisation timetable and final start date.