Tender: Executive Leadership Development to Improve Engagement with Families Harmed in NHS Care – Midlands Pilot

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NHS England is seeking a supplier for a pilot Executive Leadership Development Programme to design, deliver and evaluate training that improves proactive engagement and support for patients and families who have experienced harm within NHS services. The procurement responds to findings from national maternity and neonatal investigations and aims to strengthen senior leaders' capability in trauma‑informed and restorative approaches, compassionate communication, early engagement and openness to embed a culture of learning, transparency and accountability. The supplier will co‑design the programme with NHS England, NHS Trusts and people with lived experience and deliver a blended learning pilot to four NHS Trusts in the Midlands (circa 10 participants per cohort, approximately 40 participants in total) using face‑to‑face and virtual sessions and facilitated engagement with lived experience; the programme must use continuous improvement with iterative feedback and a robust evaluation framework to assess participation, learning outcomes, behavioural change and impact, culminating in a comprehensive evaluation report with recommendations for national rollout. The initial contract runs from award to 31 March 2027 (approximately eight months) with a maximum available budget of £130,000 excluding VAT, and may be extended for up to 12 months with an additional indicative budget of up to £130,000 excluding VAT; the Authority may vary participant numbers/cohorts and refine the curriculum during the term.