Tender: Design and Build of the Visit Newquay Tourism Website – Newquay Town Council

About

Newquay Town Council is seeking a supplier for the design and build of the Visit Newquay tourism website, the town’s official platform providing searchable listings, events, editorial content, guides and travel information for tourists, residents and local businesses. The existing site (live since 2015) uses a Destination Management System (DMS) to manage tourism products, business entries and seasonal events; a late-2024 review found core performance and internal usability satisfactory but identified significant mobile performance issues in Google Lighthouse audits and the need for improved SEO, WCAG accessibility and user engagement tools. The council requires a structured rebuild and modernisation that addresses those issues and complies with relevant regulations; the specification incorporates the review’s recommended improvements. Current performance metrics include over 350,000 unique users annually, 40,000+ visitors in peak months (July-August), an average of 3.8 pages per session and a bounce rate of approximately 38%.