Tender: Community Ear Wax Removal Service – NHS South East London ICB

About

NHS South East London Integrated Care Board is seeking a supplier for a Community Ear Wax Removal Service for residents across South East London that provides safe, accessible and person-centred clinical care for adults needing intervention for impacted ear wax. The service should improve timely access, reduce variation across boroughs, support equitable access for underserved groups, and help reduce avoidable demand on primary and secondary care by offering assessment, ear wax removal procedures, advice and guidance, onward referral where clinically appropriate, and support for people who may struggle to access traditional clinic-based provision including consideration of domiciliary pathways. The ICB is looking for a provider model that delivers high-quality care, responsive access, strong patient experience, and effective integration with wider audiology, ENT and primary care pathways, with further service, contract and financial details to be provided in the procurement documents.